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# How do I add, deactivate or reactivate a user's account?

Is there a change in your workforce? You want to make these changes on Incenteev? This article is for you! 👇

**_Prerequisite:_**

To do this manipulation, your permission profile must give you the right to do so.

**To add a member to your platform**

* Go to the user management space by clicking on the **gear** button at the top right of your screen, then "**Organization Administration**" and "**Manage users**".
* Click on the "**+**" button.
* Fill in the information about the new member you need to add and click "**Save**".

Once you have created a new member, do not forget to invite him/her to connect to the platform. To do so:

* Search his/her name using the search bar.
* Click on the **three-dot** button to the right of his/her line, then "**Invite now**".

The user will then receive an email inviting him/her to connect to the platform using a link indicated in the email. By clicking on this link, (s)he will access the platform after creating a password.

**To deactivate a user's account**

⚠️**Deactivate, not delete!**

A user who has confirmed their account on Incenteev will not need to be permanently deleted to maintain history consistency. However, you can **deactivate** it. A deactivated user will no longer be able to access the platform and will no longer receive any notification emails. He will also not be invoiced anymore.

* Go to the user management space by clicking on the gear button at the top right of your screen, then "**Organization Administration**" and "**Manage users**".
* Search the user's name using the search bar.
* Click on the **three-dot** button to the right of his/her line, then "**Deactivate this user**".

**To reactivate a user's account**

* Go to the user management space by clicking on the gear button at the top right of your screen, then "**Organization Administration**" and "**Manage users**".
* Click on the "**Active users**" button, and choose "**Deactivated users**".
* Search the user's name.
* Click on the **three-dot** button to the right of his/her line, then "**Reactivate this user**".

You are ready to apply a few changes to your user base.

**😀See you soon on Incenteev 😀**

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