> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-center.incenteev.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reset a user's quiz score?

Did an employee encounter an issue during their quiz? Would you like to reset their score to zero?It's very easy, just follow this guide 👇
[*All about the Quiz feature*](https://www.google.com/search?q=https://help.incenteev.com/fr/articles/5258555-tout-savoir-sur-la-fonctionnalite-quiz)

* Go to the **Quiz** feature on the left side of your screen.
* On the quiz where you wish to reset a score, click on "**View report**" on the right.
* In the "**Number of participants**" section, click on "**View details**".
* In this section, you will see the participants, their scores, and the date they completed the quiz. On this page, click the red button "**Clear participation**". Please note that this action is permanent.
🔎 Good to know: A participant can take a quiz multiple times without requiring you to clear their attempt. Only the score from the first attempt is recorded. If quiz points are used in a challenge, they will also be reset to zero.
## See you soon on Incenteev! **😉**