> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-center.incenteev.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are the different types of users?

As an administrator of your platform, you can access the user management space by going to the "**Administration Organization**", then to "**Manage Users.**" By default, the list of users that is displayed is the list of active users. You can filter the users according to several criteria if you click on the "**Active User**" button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/9/4/509429f4c098d400/7973a282-ece2-4ea2-810e-df35d4_y3t3w8.png)](https://downloads.intercomcdn.com/i/o/341318971/e80f6200795a85e0c6bb6f9f/image.png?expires=1784557800&signature=7437d59792241132ca513729c90a133ef3ba2e912ec407c632987900e608c382&req=dyQmFch2lIZeFb4f3HP0gAfGWwJA85mYoOQTjWwB7g7XwHncR144ZYLcY2zd%0A0zFAmDYQmndXaOgTJQ%3D%3D%0A)

Below are details about these categories of users :

* **Active users :** users to whom a licence is allocated.
* **Deactivated users :** uses whose account is deactivated. This list can be useful if you need to reactivate certain users' access to the platform.
* **Super-administrators :** users with extended administration access.
* **Invited users :** users who have received an invitation to connect themselves to the platform.
* **Not invited users :** users who haven't received an invitation to connect themselves to the platform.
* **External users :** users who have a limited access to the platform. They cannot access public spaces unless they were invited to do so.
* **All users :** active and deactivated users.
* **Pending users :** users who are waiting for your approval to join the platform.
* **Rejected users :** users who were denied access to the platform.
* **Native app users :** users who have downloaded the mobile app on their smartphone and/or tablet.
* **Users without the native app** : users who have not downloaded the mobile application on their smartphone or tablet.
* **Without profile picture** : users who have yet to upload a profile picture.

**See you soon on Incenteev 😀**