How to consult the statistics of the user base

To view the statistics of your user base

• Click on "Organization Administration".
• Under the heading "Users", click on the first entry entitled "User Base Statistics".
• A new window appears with the following information:

Number of licences : This metric is broken up into three different components

• Licences available: Represents the total amount of available licences for your company to use.
• Used licences: Represents the amount of accounts that have been created on the platform.
• Unused licences: Represents the remaining of the available licences, and thus all the accounts left to be created.

Number of invited users : This metric is broken up into three different components

• Users: Represents the number of used licences or account created on the platform.
• Invited users: Represents the number of users to whom the admin has sent out an invitation to join the platform.
• Uninvited users: Represents the number of users to whom the admin has not sent out an invitation to join the platform, but whose account exist.

Number of confirmed users : This metric is broken up into three different components

• Invited users: Represents the number of users to whom the admin has sent out an invitation to join the platform.
• Confirmed users: Represents the number of users who has received the invitation to join the platform and who has confirmed the account.
• Unconfirmed users: Represents the number of users who has received the invitation to join the platform and who has not confirmed the account.

Number of users who installed the native app : This metric is broken up into three different components

• Confirmed users: Represents the number of users who has received the invitation to join the platform and who has confirmed the account.
• Users who installed the native app: Represents the number of users, out of the confirmed ones, who has downloaded the app on their phone
• Users who didn't install the native app: Represents the number of users, out of the confirmed ones, who has not downloaded the app on their phone

Number of users who uploaded a profile picture : This metric is broken up into three different components

• Confirmed users: Represents the number of users who has received the invitation to join the platform and who has confirmed the account.
• Users who uploaded a profile picture: Represents the number of users, out of the confirmed ones, who has uploaded a profile picture.
• Users who didn't upload a profile picture: Represents the number of users, out of the confirmed ones, who has not uploaded a profile picture.

😊 Happy analysis! 😊

Updated on: 20/07/2026