• How do I start a conversation with a user (my manager, colleague, etc.)?

  In order to start a chat conversation with a user, simply follow these steps: Click on the speech icon situated on the right hand side of the search bar, Click on the button "New Discussion" that appears on the new page, Select or search for the person that you would like to talk to in the list provided. Have a good conversation and chat away!Few readers

• Where can I find the chat feature? (web)

  The chat feature is the feature represented by the speech bubble next to the search bar on your Incenteev platform! Once you click on it, a new window will appear, showing you all of the old conversations that you have had, classified from your newest conversations (on top) to your oldest ones (on the bottom). In order to start a new conversation, just click on the upper right button that says "New Discussion" then click on the name of the person (or the group!) that you would like to talk to!Few readers

• How do I start a conversation with several people?

  In the "Chat" feature, all communication groups are pre-configured. They are determined according to the hierarchical organization of your platform. To start a conversation with one of these groups: Go to the "Chat" feature via the communication bubble button at the top right of your screen Click on the green button "New discussion" always on the right of your screen Select the discussion group of your choice and start chatting with your team Please note, however, it is not possible toFew readers

• How do I share a document in a "Chat" conversion?

  Unfortunately, it is not possible to share a document (photo, video, pdf, etc.) via the "Chat" functionality. However, it is possible to share your business results directly in the chat from your dashboards. A dedicated article exists to explain how to do this. See you soon on Incenteev 😉Few readers

• What is the difference between the chat functionality and the group discussions ?

  As you may or may not know, the "chat" and the "news" features- and by extention the different group discussions- are of completely different usage. In fact, although both features allow you to communicate with other users on the platform, each has its own specificities. On the one hand, when you want to share a piece of information that would be useful to many different users or you want to share an interesting article that you think might help your peers in their selling techniques, the bestFew readers